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General Customer Service:


Phone: 1-866-737-4949

Web: (view your account balance and transaction history online)

Mail: Western Union® Prepaid MasterCard® Card c/o BANKFIRST
PO Box 5012
Sioux Falls, SD 57117-9874
Activation:
Once you receive your card, call 1-866-737-4949 to activate it.


Lost or Stolen:
To report a lost or stolen card, call 1-866-737-4949.


PIN (Personal Identification Number) Changes:
If you have forgotten your PIN or wish to change it, call 1-866-737-4949.


NOTE: There will be a $1.00 fee each time you change your PIN.


Need a Western Union Prepaid MasterCard Card?

Enroll for a Western Union Prepaid MasterCard or call 1-866-813-4052

Already made your cash payment for a Card?

Complete Enrollment

Activate Your Western Union Debit Card

Already received your Western Union Prepaid MasterCard Card?

Access Your Account

Need more information?

Frequently Asked Questions

Contact Us About Your Card

Western Union Prepaid MasterCard Cardholder Agreement

Western Union Debit Card Cardholder Agreement

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