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        Western Union Money TransferSM Service

        Send Money from an Agent location

        When you need to send money fast, count on the Western Union Money TransferSM service. It’s a convenient and easy way to transfer money.


        After approval, your money arrives in minutes.

        Your receivers can pick up the money right away (depending on the hours their Agent location is open).

        Send money around the world.


        Send money from an Agent Location
        Send money anytime, anywhere from one of our thousands of Western Union Agent locations around the world.


        Frequently Asked Questions (FAQs)

        How to send money at an Agent location

        Find an Agent location




        Restrictions and Special Notes


        Sending from China:


        Senders must present valid original identification.

        The sender must provide the receiver with the Money Transfer Control Number (MTCN). Receiver will be unable to collect the funds without this information.

        Some Postal Savings Bank of China locations are payout only locations. (They cannot send). For Postal Savings Bank of China send locations, please call Postal Savings Bank of China Beijing CSC at +86 10 66599111 (ext. 8459).

        Maximum send amount from Postal Savings Bank of China is $10,000 US dollars per transaction.

        Maximum send amount from China Everbright Bank is $9,000 US dollars per transaction.

        Maximum send amount from Agricultural Bank of China is $9,000 US dollars per transaction.

        Maximum send amount from Bank of Jilin is $9,000 US dollars per transaction.

        Maximum send amount from Zhejiang Chouzhou Commercial Bank is $10,000 US dollars per transaction.

        Maximum send amount from Harbin Bank is $10,000 US dollars per transaction.

        Maximum send amount from Fujian Haixia Bank is $10,000 US dollars per transaction.



        Receiving in China:


        Maximum principal payout is $9,999 US dollars at Agricultural Bank of China, $10,000 US dollars at Postal Savings Bank of China and $20,000 US dollars at China Everbright Bank.

        Maximum principal payout is $10,000 US dollars at Bank of Jilin, Zhejiang Chouzhou Commercial Bank, Fujian Haixia Bank and Harbin Bank.

        Receiver must present correct Money Transfer Control Number (MTCN) and provide valid original identification.

        USD payout is available at Agricultural Bank of China locations, China Everbright Bank, Bank of Jilin locations and selected Postal Savings Bank of China locations.

        For China US Dollar Payout locations, please call China Beijing CSC on 010 66599111 (ext. 8459).

        For Postal Savings Bank of China US Dollar Payout locations, please call Postal Savings Bank of China Beijing CSC at +86 10 68858630.

        Local currency payout is available at the Agricultural Bank of China, China Everbright Bank, Bank of Jilin and Postal Savings Bank of China locations.

        Agents in China do not pay fixed local currency (RMB) transactions.

        Euro payout is available at selected Agricultural Bank of China locations in Wenzhou & Lishui (Qingtian) of Zhejiang province, for transfers sent from selected locations in France.

        For details of the EURO payout locations, please contact the CSC hotline.



        General Information:


        As a Government requirement, please note it is illegal to send and payout any transaction in relation to gambling.

        Most locations close for 2 hours during lunch.

        For further information, please call China Customer Care Centre at 8008208668 or 021 68664610.

        Until further notice, free telephone Notification is limited to cities that have Western Union locations.

        Test question is not available.

        It is illegal to send or pay transactions in relation to gambling.

        Fixing transactions to China local currency is not allowed. This rule does not apply to transactions originating from the USA and Spain.

        Agents use their quoted FX rate when converting USD into RMB for local currency payouts.





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        Send money online using a Visa® or MasterCard® credit or debit card if you live in one of the following countries:

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