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Western Union® Money Transfer

How to Receive Money at Home


STEP 1: Sender Selects Home Delivery Option

Your sender would have selected this option for you to receive money at home.

In select cites, money will be physically delivered through AFL/ DHL. Physical delivery usually takes anywhere between 24-72 hours.

In other cities, home delivery is provide through registered post and takes 7 to 15 days.



STEP 2: Give Your Information

The courier will telephone you for the details of your photo-identification and will enter this information in the "Receive Money" form.

Please keep your original photo identification and a photocopy of your identification ready, as the courier will need to see it before releasing the funds. Additional restrictions may apply.

At this time, the courier will also arrange a time with you for delivery.



STEP 3: Collect Funds and Receipt

At the prearranged time, the courier will deliver the funds to your home. Funds are delivered in the form of a check or demand draft.

The courier will collect a photocopy of identification and verify it with the original.

The courier will release the check or demand draft to the receiver only, and obtain his/her signature, with time and date, on the "Receive Money" form.

A minimum of two and a maximum of three attempts are made on consecutive days. If three delivery attempts fail, the sender will be notified.




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