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United States
 
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File a Complaint



To File a complaint, please contact Western Union Customer Service before contacting your jurisdiction with a complaint.

Listed below are several ways to contact Western Union Customer Service

phone: Western Union Customer Service 1-800-325-6000
write: Western Union
Attn: Manager, Customer Advocate Dept
P.O. Box 6036
Englewood, Colorado 80112
email: customeradvocatedept@westernunion.com


After first contacting Western Union Financial Services, Inc., if you still have an unresolved complaint regarding the company's money transmission services, please click on the jurisdiction link below and direct your complaint to the appropriate contact.


Alabama Customers Alaska Customers Arizona Customers Arkansas Customers
California Customers Colorado Customers Connecticut Customers Delaware Customers
District of Columbia Customers Florida Customers Georgia Customers Guam Customers
Hawaii Customers Idaho Customers Illinois Customers Indiana Customers
Iowa Customers Kansas Customers Kentucky Customers Louisiana Customers
Maine Customers Maryland Customers Massachusetts Customers Michigan Customers
Minnesota Customers Mississippi Customers Missouri Customers Montana Customers
Nebraska Customers Nevada Customers New Hampshire Customers New Jersey Customers
New Mexico Customers New York Customers North Carolina Customers North Dakota Customers
Ohio Customers Oklahoma Customers Oregon Customers Pennsylvania Customers
Puerto Rico Customers Rhone Island Customers South Carolina Customers South Dakota Customers
Tennessee Customers Texas Customers Utah Customers US Virgin Islands Customers
Vermont Customers Virginia Customers Washington Customers West Virginia Islands Customers
Wisconsin Customers Wyoming Customers








 
Alabama Customers:

Online:
http://www.ago.state.al.us/Page-Consumer- Protection

Hotline:
1-800-392-5658

Telephone Number:
334-242-7335

In Person or U.S. Mail:
Office of Alabama Attorney General Luther Strange
Consumer Protection Section Post Office
Box 300152
Montgomery, Alabama 36130

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Alaska Customers:

Online:
http://www.law.state.ak.us/department/civil/consumer/cp_compl aint.html

By Phone:
907-465-2133

By Mail:
Office of the Attorney General
1031 W. 4th Ave, Suite 200
Anchorage, AK 99501-5903

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Arizona Customers:

Online:
http://www.azag.gov/consumer/complaintformintro.html

Hotline:
1-800-352-8431

Telephone Number:
602-542-5763

In Person or U.S. Mail:
OFFICE OF THE ATTORNEY GENERAL
Consumer Information and Complaints
1275 W. Washington
Phoenix, Arizona 85007-2926

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Arkansas Customers:

Online:
http://www.arkansasag.gov/consumers_consumer_complaints.html

Hotline:
1-800-482-8982

Telephone Number:
501-682-2341

In Person or U.S. Mail:
Office of the Attorney General
Consumer Protection Division 200 Tower Building
323 Center Street
Little Rock, AR 72201-2610

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California Customers:

Online:
http://www.dca.ca.gov/consumer/complaints.shtml

Hotline:
1-800-952-5210

Telephone Number:
800-952-5210

In Person or U.S. Mail:
Department of Consumer Affairs
1625 N. Market Blvd., S300
Sacramento, CA 95834

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Colorado Customers:

Online:
https://www.coloradoattorneygeneral. gov/departments/consumer_protection/file_consumer_complaint

Hotline:
1-800-222-4444

Telephone Number:
303-866-4500

In Person or U.S. Mail:
Colorado Department of Law
1525 Sherman St.
Denver, Colorado 80203

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Connecticut Customers:

Online:
http://www.ct.gov/dcp/cwp/view.asp?a=1629&q=274414

Hotline:
1-800-842-2649

Telephone Number:
860-713-6100

In Person or U.S. Mail:
STATE OF CONNECTICUT
DEPARTMENT OF CONSUMER PROTECTION
165 Capitol Avenue
Hartford, CT 06106

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Delaware Customers:

Online:
http://www.ct.gov/dcp/cwp/view.asp? a=1629&q=274414

Hotline:
1-800-220-5424

Telephone Number:
302-577-8600

In Person or U.S. Mail:
Delaware Department of Justice Consumer Protection Division
Carvel State Office Bldg.
820 N. French St.
Wilmington, DE 19801

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District of Columbia Customers:

Online:
http://www.ct.gov/dcp/cwp/view.asp? a=1629&q=274414

Hotline:
202-442-9828

Telephone Number:
202-442-9828

In Person or U.S. Mail:
Department of Consumer and Regulatory Affairs
1100 4th Street SW
Washington, DC 20024

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Florida Customers:

Online:
http://www.flofr.com/Consumer/Complaints.aspx

Hotline:
800-848-3792

Telephone Number:
850-410-9805

In Person or U.S. Mail:
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0371

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Georgia Customers:

Online:
http://consumer.georgia.gov/

Hotline:
1-800-869-1123

Telephone Number:
404-651-8600

In Person or U.S. Mail:
GEORGIA GOVERNOR'S OFFICE OF CONSUMER PROTECTION
2 MARTIN LUTHER KING, JR. DRIVE SE, SUITE 356
ATLANTA, GEORGIA 30334-9077

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Guam Customers:

Online:
http://www.guamattorneygeneral.com/faqs/consumer_faqs.html

Telephone Number:
671-475-3324

In Person or U.S. Mail:
Attorney General of Guam
287 West O'Brien Drive
Hagatna, Guam 96910

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Hawaii Customers:

Online:
http://hawaii.gov/dcca/ocp/consumer_complaint

Hotline:
1-800-468-4644

Telephone Number:
808-586-2630

In Person or U.S. Mail:
OFFICE OF CONSUMER PROTECTION DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
235 SOUTH BERETANIA STREET, ROOM 801
HONOLULU, HAWAII 96813-2419

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Idaho Customers:

Online:
http://www.ag.idaho.gov/consumerProtection/forms/Comp laintFormInformation.html

Hotline:
1-800-432-3545

Telephone Number:
208-334-2424

In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Division
954 W. Jefferson, 2nd Floor
P.O. Box 83720
Boise, ID 83720-0010

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Illinois Customers:

Online:
http://www.illinoisattorneygeneral.gov/consumers/

Hotline:
1-800-243-0618

Telephone Number:
217-782-1090

In Person or U.S. Mail:
Illinois Attorney General Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706

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Indiana Customers:

Online:
http://www.indianaconsumer.com/filecomplaint.asp

Hotline:
1-800-382-5516

Telephone Number:
317-232-6330

In Person or U.S. Mail:
Consumer Protection Division Office of the Indiana Attorney General
302 W. Washington St., 5th Floor
Indianapolis, IN 46204

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Iowa Customers:

Online:
http://www.iowa.gov/government/ag/protecting_consumers/index.html<

Hotline:
1-888-777-4590

Telephone Number:
515-281-5926

In Person or U.S. Mail:
Iowa Attorney General Consumer Protection Division
1305 E. Walnut Street
Des Moines, IA 50319

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Kansas Customers:

Online:
http://www.iowa.gov/government/ag/protecting_consumers/index.html

Hotline:
1-800-432-2310

Telephone Number:
785 296-3751

In Person or U.S. Mail:
CONSUMER PROTECTION DIVISION
120 SW 10TH STREET, SUITE 430
TOPEKA, KANSAS 66612-1597

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Kentucky Customers:

Online:
http://ag.ky.gov/civil/consumerprotection/complaints/

Hotline:
1-888-432-9257

Telephone Number:
502 696-5389

In Person or U.S. Mail:
Consumer Protection Division
1024 Capital Center Drive
Frankfort, KY 40601

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Louisiana Customers:

Online:
http://www.ag.louisiana.gov/Article.aspx?articleID=36&catID=15

Hotline:
1-800-351-4889

Telephone Number:
225-326-6465

In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804-9005

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Maine Customers:

Online:
http://www.maine.gov/ag/consumer/complaints/index.shtml

Hotline:
1-800-436-2131

Telephone Number:
207-626-8849

In Person or U.S. Mail:
Attorney General's Consumer Information and Mediation Service
6 State House Station
Augusta, Maine 04333

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Maine Customers:

Online:
http://www.maine.gov/ag/consumer/complaints/index.shtml

Hotline:
1-800-436-2131

Telephone Number:
207-626-8849

In Person or U.S. Mail:
Attorney General's Consumer Information and Mediation Service
6 State House Station
Augusta, Maine 04333

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Maryland Customers:

Online:
http://www.oag.state.md.us/Consumer/complaint.htm

Hotline:
1-888-743-0023

Telephone Number:
410-528-8662

In Person or U.S. Mail:
Consumer Protection Division
200 Saint Paul Place
Baltimore, Maryland 21202

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Massachusetts Customers:

Online:
http://www.mass.gov/ago/consumer- resources/consumer-assistance/consumer-complaint.html

Hotline:
617-727-8400

Telephone Number:
617-727-8400

In Person or U.S. Mail:
Office of the Attorney General
Public Inquiry & Assistance Center PIAC
One Ashburton Place
Boston, MA 02108

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Michigan Customers:

Online:
http://www.michigan.gov/ag/0,4534,7-164-17331-42077--,00.html

Hotline:
1-877-765-8388

Telephone Number:
517-373-1140

In Person or U.S. Mail:
Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909-7713

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Minnesota Customers:

Online:
http://www.ag.state.mn.us/consumer/complaint.asp

Hotline:
1-800-657-3787

Telephone Number:
651 296-3353

In Person or U.S. Mail:
Office of Minnesota Attorney General
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101

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Mississippi Customers:

Online:
http://www.ago.state.ms.us/index.php/sections/consumer/complaints

Hotline:
1-800-281-4418

Telephone Number:
601-359-4230

In Person or U.S. Mail:
Consumer Protection Division Office of the Attorney General
P.O. Box 22947
Jackson, Mississippi 39225-2947

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Montana Customers:

Online:
http://www.doj.mt.gov/consumer/consumercomplaint.asp

Hotline:
1-800-481-6896

Telephone Number:
406 444-4500

In Person or U.S. Mail:
Montana Department of Justice Office of Consumer Protection
2225 11th Ave.
P.O. Box 200151
Helena, MT 59620-0141

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Nebraska Customers:

Online:
http://www.ago.ne.gov/complaint

Hotline:
1-800-727-6432

Telephone Number:
402-471-2682

In Person or U.S. Mail:
Office of the Attorney General
2115 State Capitol
Lincoln, NE 68509

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Nevada Customers:

Online:
http://ag.state.nv.us/about/complaints/complaints.html

Telephone Number:
702-486-3132

In Person or U.S. Mail:
Office of the Attorney General
555 E. Washington Avenue, Suite #3900
Las Vegas, NV 89101

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New Hampshire Customers:

Online:
http://doj.nh.gov/consumer/complaints/index.htm

Hotline:
1-888-468-4454

Telephone Number:
603-271-3641

In Person or U.S. Mail:
OFFICE OF THE ATTORNEY GENERAL CONSUMER PROTECTION AND ANTITRUST BUREAU
33 CAPITOL STREET
CONCORD, NEW HAMPSHIRE 03301

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New Jersey Customers:

Online:
http://www.njconsumeraffairs.gov/ocp/

Telephone Number:
973-504-6200

In Person or U.S. Mail:
Division of Consumer Affairs Office of Consumer Protection
Regulated Business Section
P.O. Box 45028
Newark, New Jersey 07101

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New Mexico Customers:

Online:
http://www.nmag.gov/office/Divisions/CP/Default.aspx

Hotline:
1-800-678-1508

Telephone Number:
505-827-6060

In Person or U.S. Mail:
ATTORNEY GENERAL GARY K. KING Procurador General del Estado Gary K. King
Consumer Protection Division/División de Protección al Consumidor
P.O. Drawer 1508, Santa Fe, NM 87504

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New York Customers:

Online:
http://www.ag.ny.gov/bureaus/consumer_frauds/filing_a_ consumer_complaint.html

Hotline:
1-800-771-7755

Telephone Number:
212-416-8345

In Person or U.S. Mail:
ATTORNEY GENERAL ERIC T. SCHNEIDERMAN
OFFICE OF THE ATTORNEY GENERAL BUREAU OF CONSUMER FRAUDS AND PROTECTION
120 Broadway, 3rd Floor New York, NY
10271-0332

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North Carolina Customers:

Online:
http://www.ncdoj.gov/getdoc/fdbee1c7- c2a9-4f67-91b2-bb50beea1c0a/2-2-12-File-a-Complaint.aspx

Hotline:
1-877-560-7226

Telephone Number:
919-716-6000

In Person or U.S. Mail:
Department of Justice
9001 Mail Service Center
Raleigh, NC 27699-9001

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North Dakota Customers:

Online:
http://www.ag.nd.gov/cpat/CPAT.htm

Hotline:
1-800-472-2600

Telephone Number:
701-328-3404

In Person or U.S. Mail:
Consumer Protection and Antitrust Office of Attorney General
Gateway Professional Center
1050 E Interstate Avenue Suite 200
Bismarck ND 58503-5574

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Ohio Customers:

Online:
http://www.ohioattorneygeneral.gov/Consumers.aspx/?from=nav

Hotline:
1-800-282-0515

Telephone Number:
614-466-4986

In Person or U.S. Mail:
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400

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Oklahoma Customers:

Online:
http://www.oag.state.ok.us/oagweb.nsf/ccomp.html

Telephone Number:
405-521-3921

In Person or U.S. Mail:
Office of Attorney General Public Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105

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Oregon Customers:

Online:
http://www.doj.state.or.us/finfraud/

Hotline:
1-877-877-9392

Telephone Number:
503-229-5576

In Person or U.S. Mail:
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096

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Pennslyvania Customers:

Online:
http://www.attorneygeneral.gov/complaints.aspx?id=451

Hotline:
1-800-441-2555

Telephone Number:
717-787-3391

In Person or U.S. Mail:
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120

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Puerto Rico Customers:

Online:
http://www.ocif.gobierno.pr/querellas_eng.html

Hotline:
1-800-981-7711

Telephone Number:
787-723-8445

In Person or U.S. Mail:
Office of the Commissioner of Financial Institutions
Complaints Division
Edif. Centro Europa-Suite 600, 1492 Ave.
Ponce de León Stop 22, San Juan, PR 00907
PO Box 11855, San Juan, Puerto Rico 00910-3855

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Rhode Island Customers:

Online:
http://www.riag.ri.gov/civil/consumer/

Telephone Number:
401-274-4400

In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Unit
150 South Main Street
Providence, Rhode Island 02903

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South Carolina Customers:

Online:
http://www.scconsumer.gov/dcacf/dcapolicy.htm

Hotline:
1-800-922-1594

Telephone Number:
803-734-4200

In Person or U.S. Mail:
South Carolina Department of Consumer Affairs
3600 Forest Drive, Third Floor
Post Office Box 5757
Columbia, South Carolina 29250-5757

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South Dakota Customers:

Online:
http://atg.sd.gov/Consumers.aspx

Hotline:
1-800-300-1986

Telephone Number:
605 773-4400

In Person or U.S. Mail:
OFFICE OF ATTORNEY GENERAL MARTY J. JACKLEY
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre SD 57501-8053

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Tennessee Customers:

Online:
http://tn.gov/consumer/index.shtml

Hotline:
1-800-342-8385

Telephone Number:
615-741-4737

In Person or U.S. Mail:
Consumer Affairs
500 James Robertson Pkwy
Nashville, TN 37243-0600

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Texas Customers:

Online:
https://www.oag.state.tx.us/consumer/index.shtml

Hotline:
1-800-621-0508

Telephone Number:
512-463-2100

In Person or U.S. Mail:
Office of the Attorney General
P.O. Box 12548
Austin, Texas 78711-2548

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Utah Customers:

Online:
http://attorneygeneral.utah.gov/against_fraud.html

Hotline:
1-800-244-4636

Telephone Number:
801-530-6601

In Person or U.S. Mail:
Division of Consumer Protection
160 East 300 South, 2nd Floor
P.O. Box 146704
Salt Lake City, Utah 84114-6704

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US Virgin Islands Customers:

Online:
http://ltg.gov.vi/consumer-complaints-and-inquires.html

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Vermont Customers:

Online:
http://www.uvm.edu/consumer/?Page=complaint.html

Hotline:
1-800-649-2424

Telephone Number:
802-828-3171

In Person or U.S. Mail:
Consumer Assistance Program
146 University Place
Burlington, VT 05405

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Virginia Customers:

Online:
http://www.vdacs.virginia.gov/consumers/registrations.shtml

Hotline:
1-800-552-9963

Telephone Number:
804-786-2042

In Person or U.S. Mail:
Office of Consumer Affairs
102 Governor Street
Richmond, VA 23219

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Washington Customers:

Online:
http://www.atg.wa.gov/FileAComplaint.aspx

Hotline:
1-800-551-4636

Telephone Number:
206-464-6684

In Person or U.S. Mail:
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100

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West Virginia Customers:

Online:
http://www.wvago.gov/takeaction.cfm

Hotline:
1-800-368-8808

Telephone Number:
304-558-2021

In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789

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Wisconsin Customers:

Online:
http://www.doj.state.wi.us/dls/ConsProt/newcp.asp

Hotline:
1-800-998-0700

Telephone Number:
608-266-1852

In Person or U.S. Mail:
Department of Financial Institutions
Office of Consumer Affairs
PO Box 8041
Madison, WI 53708-8041

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Wyoming Customers:

Online:
http://attorneygeneral.state.wy.us/consumer.htm

Hotline:
1-800-438-5799

Telephone Number:
307-777-5833

In Person or U.S. Mail:
Wyoming Attorney General's Office
Consumer Protection Unit 123 Capitol
Building Cheyenne, WY 82002

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