United States
Contact Us - U.S. Customers

By Email

If you have specific questions and would like to contact us via email, please use the form below. One of our customer service representatives will respond as soon as possible.
Email Address
Type of Inquiry
Subject of Inquiry

Order Number and Order Date are required if you are inquiring about an existing order
Order Number
Order Date

Money Transfer Inquiries: Please include the sender's city and state/country, the receiver's city and state/country, and the receiver's first and last name in the field below.
Detailed Question, Inquiry or Concern
By Mail
Customer Service in English:
Western Union Financial Services, Inc.
P.O. Box 4430
Bridgeton, MO 63044

Customer Service in Spanish:
Western Union Financial Services, Inc.
P.O. Box 130780
Dallas, TX 75313

By Phone
  • Customer Service for U.S. customers only (English) -- 1-800-325-6000,
    or for TTY users, 1-800-877-8973.
    For customers outside the U.S., select your country's website and call the local number on that country's Contact Us page.
  • Servicio de Cliente (Español) -- 1-800-325-4045
  • Find an Agent location -- 1-800-325-6000
  • Quick Collect Customer Service -- 1-800-238-5772
  • Western Union Money OrderSM -- 1-800-999-9660
  • Western Union Gold Card Rewards Program (English) -- 1-877-984-0469
  • El Programma de Premios de La Tarjeta Dorada de Western Union (Español) --
  • Western Union Gold Card Phone Service Provider -- 1-888-628-8862

Business Contact Information
Money Transfer Agent
To become a Western Union Agent call us at 1-800-325-6000 or contact us using the form above.

Money Order Agent
For information on becoming a Money Order Agent, contact us by phone at
1-800-444-4670, or contact us using the form above.

Corporate Contact Information
Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112

Media Relations
Visit our Corporate Site

Corporate Community Development
How to apply:

Written proposals may be submitted to:
Community Relations Manager
P.O. Box 6992
Greenwood Village, CO 80155-6992
Fax +1-720-332-4753

Fraud Contact
  • If you think you've been a victim of fraud, contact us at 1-800-448-1492.
  • Forward any suspicious emails to spoof@westernunion.com.