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Contact Us

Do you have questions about our services? Call our Customer Service Center or complete the form below. A Western Union® customer service representative will respond as soon as possible.

By Email

Email Address 
Subject of Inquiry  
Order Number and Order Date are required if you are inquiring about an existing order.
Order Number 
Order Date 
Money Transfer inquiries: Please include the sender city and state/country, the receiver city and state/country and the receiver first and last name in the field below.
Detailed Question, Inquiry or Concern 

By Mail

Customer Service in English:

Western Union Financial Services, Inc.

P.O. Box 4430

Bridgeton, MO 63044

Customer Service in Spanish:

Western Union Financial Services, Inc.

P.O. Box 130780

Dallas, TX 75313

By Phone

Customer Service in English -- 1-800-325-6000

Servicio de Cliente en Español -- 1-800-325-4045

Find an Agent location -- 1-800-325-6000

Quick Collect® Customer Service -- 1-800-238-5772

Western Union® Money OrderSM -- 1-800-999-9660

Western Union Gold Card -- 1-888-628-8862

Western Union Gold Card Rewards Program -- 1-877-984-0469

Report a lost or stolen Prepaid MasterCard -- 1-866-737-4949

Change your Prepaid MasterCard PIN* -- 1-866-737-4949

*The first PIN selection is done at no cost. There is a $1.00 fee for future PIN changes.

Business Contact Information

Money Transfer Agent

To become a Western Union Agent, call us at 1-800-325-6000 or contact us using the form above.

Learn more
Our Affiliate Program

If you own a website and are interested in advertising Western Union online services and earning referral fees, learn more about the westernunion.com Affiliate Program.

Or write to us at:

Western Union Affiliate Program

P.O. Box 6992, M/S M22A2

Greenwood Village, CO 80155-6992

Corporate Contact Information

Corporate Headquarters
PO Box 6992
Greenwood Village, CO 80155-6992

Media Relations
PO Box 6992
Greenwood Village, CO 80155-6992
+1-720-332-1000, press "5"

Investor Relations
PO Box 6992
Greenwood Village, CO 80155-6992

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