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Contact Us

Do you have questions about our services? Call our Customer Service Center or complete the form below. A Western Union® customer service representative will respond as soon as possible.

By Email

Name 
First
Last
Email Address 
Service/Department 
Subject of Inquiry  
Order Number and Order Date are required if you are inquiring about an existing order.
Order Number 
Order Date 
MM/DD/YYYY
Money Transfer inquiries: Please include the sender city and state/country, the receiver city and state/country and the receiver first and last name in the field below.
Detailed Question, Inquiry or Concern 

By Mail

Customer Service in English:

Western Union Financial Services, Inc.

P.O. Box 4430

Bridgeton, MO 63044

Customer Service in Spanish:

Western Union Financial Services, Inc.

P.O. Box 130780

Dallas, TX 75313


By Phone


Customer Service in English -- 1-800-325-6000

Servicio de Cliente en Español -- 1-800-325-4045

Find an Agent location -- 1-800-325-6000

Quick Collect® Customer Service -- 1-800-238-5772

Western Union® Money OrderSM -- 1-800-999-9660

Western Union Gold Card -- 1-888-628-8862

Western Union Gold Card Rewards Program -- 1-877-984-0469

Report a lost or stolen Prepaid MasterCard -- 1-866-737-4949

Change your Prepaid MasterCard PIN* -- 1-866-737-4949

*The first PIN selection is done at no cost. There is a $1.00 fee for future PIN changes.


Business Contact Information

Money Transfer Agent

To become a Western Union Agent, call us at 1-800-325-6000 or contact us using the form above.


Learn more
Our Affiliate Program

If you own a website and are interested in advertising Western Union online services and earning referral fees, learn more about the westernunion.com Affiliate Program.

Or write to us at:

Western Union Affiliate Program

P.O. Box 6992, M/S M22A2

Greenwood Village, CO 80155-6992


Corporate Contact Information

Corporate Headquarters
PO Box 6992
Greenwood Village, CO 80155-6992
+1-720-332-1000


Media Relations
PO Box 6992
Greenwood Village, CO 80155-6992
+1-720-332-1000, press "5"


Investor Relations
PO Box 6992
Greenwood Village, CO 80155-6992
866-405-5012



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